You can always refer to our Help Desk by clicking here.
Have any questions or requests?
We do our best to fully satisfy you! We appreciate and value all of our customers. If you have any questions, suggestions or remarks, do not hesitate to contact us.
Check out these helpful dedicated request forms as you may find a quicker & easier way to get the results for your request with the information on our website:
- Click here to read more on how to track your package
If it has been longer than 14 business days and you haven't received a tracking number email or SMS notification from us - Chat With Us
- Change Request Form: Any orders that have already been picked, packed or shipped CAN NOT be changed or canceled. At this phase, you would have to return the package back to us. Please refer to our Return Policy.
- Online Returns Portal: Start the returns process by putting in a request for a RMA#
- Confirm My Return: If you've already shipped back your return items and would like to expedite the return process, fill out this form.
- Verify Contact Information Form: If you are unable to locate the confirmation email/SMS for your order, our customer care team will be able to verify if we can find an active order for you and make sure you receive the confirmation notification.